Contact Us

Unlike a number of online companies, we love to hear from our customers. We have a dedicated customer support team that will help you with your order from purchase to installation. Our team members can be contacted using any of the methods below.


Live Chat

We have a live chat service that will give you instant access to one of our memory specialists.


Email

Our email address for general sales enquiries is sales@offtek.ie or for technical problems/queries please email support@offtek.ie. Our objective is to respond to all emails within 4 hours but normally our response is significantly quicker. If an email is received after 17:00 on Friday or on a Saturday or Sunday then this will be responded to on Monday.


Phone or Fax

Local Customers

Telephone :- 014319753

Fax : - 014319754

International Customers

Telephone :- 00353 14319753

Fax : - 00353 14319754


Please note that telephone calls may be recorded for training purposes.


Post

OFFTEK LTD
Claremont House
Broad Lane
Tanworth-in-Arden
Solihull
West Midlands
B94 5DY


Opening Hours

09:00-17:30 Monday to Friday excluding bank holidays


Feedback

Our team likes to know how they are doing and each team member regularly reviews the feedback that is received both positive and constructive. If you would like to leave feedback please use one of the following methods

Trustpilot - After an order has been placed we will send you a link to the Trustpilot website where you can independently rate your experience. There is no registration required when using the link we provide.

Survey Monkey - On our order confirmation page you will have the opportunity to take a survey. This provides our web team with feedback based on your experience of using our site.

Live Chat - At the end of each live chat, you will have the option to rate the chat that you have just had with our operative. This helps us ensure that our customers are receiving the best customer service experience that they deserve.